Kreadiv Manager

Job Type: Part Time | Department: Sales | Salary: $20-$25/hr | Location: Remote, Missouri or Georgia

Position Overview:

The Kreadiv Manager oversees the operations and service delivery of Kreadiv, VBA's creative services division. This role manages client relationships, ensures project quality and timeliness, supports Kreadiv Specialists, and collaborates with the Sales team to drive revenue growth. The Kreadiv Manager plays a key role in ensuring that Kreadiv’s services — including website design, graphic design, branding support, and content creation — are delivered with excellence and align with client goals and the broader vision of VBA.

Key Responsibilities:

  • Manage day-to-day operations of Kreadiv client projects, ensuring timely completion and high-quality deliverables.

  • Supervise and support Kreadiv Specialists, providing guidance, feedback, and development support.

  • Oversee Wix website creation projects, graphic design projects, and brand design services for clients.

  • Act as the primary point of contact for escalated client concerns, ensuring client satisfaction and retention.

  • Collaborate with the Sales Director to align service offerings with sales goals and assist in cross-selling opportunities.

  • Track client project statuses, manage deadlines, and maintain clear communication with all stakeholders.

  • Approve final deliverables prior to submission to clients, ensuring consistency with client vision and brand standards.

  • Review and escalate any billing issues or client account access concerns as needed.

  • Partner with the Sales team to identify new service opportunities and support promotional initiatives for Kreadiv services.

  • Maintain organized records of client communications, project files, and service delivery milestones.

Qualifications:

  • 2+ years of experience in creative services, client project management, or a related field.

  • Strong background in website creation (preferably Wix), graphic design, or brand development preferred.

  • Exceptional organizational and project management skills.

  • Strong leadership, communication, and client service skills.

  • Ability to work independently and manage multiple projects simultaneously.

  • Tech-savvy, with proficiency in tools like Canva, Wix, Microsoft Office Suite, and project management platforms (experience with SharePoint is a plus).

  • Prior experience supervising a team is a plus but not required.

Compensation & Benefits:

  • Part-time role starting at $20-$25/hour

  • Dental and vision insurance

  • $50/month health stipend

  • Flexible, remote work environment

  • Opportunity for growth within the Sales department

About VBA:

At VBA (Venture Beyond Aspirations), we are committed to helping individuals and businesses launch, grow, and thrive. Kreadiv is our creative services division dedicated to supporting entrepreneurs and brands with high-quality, affordable design and website solutions.

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